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Trilogy Turbos did they scam me?


winnipegTSI
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Heron sent me a turbo that was suposedly a mitsubishi S16G. it lasted less than 200 miles, he refused to refund me or warranty it so I sent it out to turbo city to have it torn down and rebuilt, turbo city took pictures of the step by step tear down and what he found.. it was a chinese turbo, not even equivilent to a S16G..

I told heron i wanted my 3 core turbos back and money back or i was posting up pictures etc.. online of it and showing what he did... he gave right in and i got my money back and 3 JUNK core turbos, i had sent him 3 good turbos that were in perfect working condition one of them being a DSM BIG16G. He still denyed the turbo being a chinese turbo but yet he gave me my money back and a few junk cores?

im not the onlyone he did that to either.

 

its been about 2 years since this happend now. there have been multiple people I know on SQC have issues with turbos from him since then also.

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hmmm a mixed bag of responses.....

 

im willing to see the good in people.... maybe someone who knows him might get a hold of him and ask him to finish the buisness deal

 

as he wont call me back?!?

 

to me that seems odd but maybe thats the way we do things down there

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I'm still waiting for my pre-paid magna intake from Trilogy Turbos....

 

I've been fed every excuse in the book... what gives???

 

now when i call there i don't even get an answering machine

 

 

any help would be appreciated

 

 

You forgot to mention its been over a year since you paid him. This is one of my long time customers so I can vouch for what he is saying to be true.

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Trash his Ebay account

 

called there today Trilogy Turbos actually got his voice mail...

 

sent Heron one last disappointing email... if he actually cares like he claims to, he will contact me ASAP and send me my parts

 

any guess if he will???

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I bought an M7 head from him thinking I would have him rebuild it once it arrived from Australia. So I never asked for it to be shipped to me. Months passed and he called/email told me he was moving into another garage and wanted to ship the head to me since he had to clean out the garage. It was paid for and he could have easily never told me about it but reached out and sent it to me. I thought that was pretty much straight up and good business sense.

 

I also bought a brand new 20g turbo and his injector setup w/no problems in the past. Sorry to hear you're having issues.

 

Good luck.

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well maybe im just a sucker but last time i looked it didn't say ''complain'' on my back

 

 

Anyone know Heron or live/work close to him

 

i really just want my parts... or my money back....more my parts he seems nice enough to help me i just dont know why im being screwed over????

 

if anyone knows ''Chad'' imy understanding is that they are friends....if so help?!?

 

 

thats all i really want.

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  • 2 months later...

I called trilogy turbos about getting new injectors, convinced that mine were leaking

after talking to him for less than 5 minutes and having already clicked a "buy now" on his ebay add he told me that it was simply misswireing on my part on one of the thermostat switches.

 

5 minutes later the problem was solved and my car runs/starts like a champ

 

called him back and he didnt hold me to the purchase i rightfully made

 

I sent him 5 dollars in the mail to cover his relisting of the ebay add and enclosed it in a thank you card

 

To me this was a very stand up gesture as he obviously lost out on selling me injectors

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He still owes me a pair of hood struts that I paid for in May. I got a hold of him in July about it (I was overseas, so I had to wait until then) and he said two weeks, that was about 2.5 weeks ago.....I'll give him another week before I call and tear him a new one, which is what I did after several e-mails and a phone call with no response. He actually called me back after I left the nasty message.

 

Thanks for reminding me about it....one more thing I have to take care of now!

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  • 1 year later...
My experience is delt through ebay. I paid in full less then 10 hours after. but he refused to leave feedback to its regards, so honesty is always the best policy and giving some one money in good faith, but not receiving in returned, sorry. Also found the other items hes selling for $165 that can be bought for $118 from the manufactuer, shame hes just putting his stickers on other peoples products and marking up the price. Edited by koulbreeze
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  • 1 month later...

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